Privacy Policy- HuDerma Clinic
HuDerma Clinic is committed to protecting your privacy and handling your personal data responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, contact us, or book appointments.
Who We Are (Data Controller):
HuDerma Clinic is the data controller responsible for your personal data.
Contact details:
Email: info@hudermaclinic.com
Information We Collect
We may collect personal information when you:
Submit a contact form on our website (Squarespace)
Subscribe to our mailing list (Squarespace Email Campaigns)
Book or enquire about treatments via our online booking system (Fresha)
Communicate with us by email, phone, or social media
Browse our website
This information may include:
Name
Email address
Phone number
Appointment details
Any information you choose to provide in your message
We do not intentionally collect special category (health) data through our website forms. If you choose to share health-related information when making an enquiry or booking, this will be handled confidentially and in accordance with applicable data protection laws
How We Use Your Information
We use your personal data to:
Respond to enquiries
Provide information about treatments and services
Manage appointments and client communications
Send appointment confirmations and reminders
Send clinic updates and marketing communications where you have opted in
Improve our website and services
We do not sell your personal data or share it with third parties for their own marketing purposes.
Lawful Basis for Processing
We process personal data under the following lawful bases:
Consent - for marketing communications and newsletters
Contract - where processing is necessary to manage bookings and appointments
Legitimate interests - to respond to enquiries and improve our services
Legal obligation - where we are required to retain information for regulatory or legal purposes
Third-Party Services
We use trusted third-party service providers to help deliver our services, including:
Fresha - for online booking and appointment management
Squarespace - for website hosting and email campaigns
Analytics providers - to understand how visitors use our website
These providers process personal data on our behalf and are required to comply with data protection regulations. Some providers may transfer data outside the UK. Where this occurs, appropriate safeguards (such as standard contractual clauses) are in place to protect your data.
You may also wish to review their privacy policies:
Fresha Privacy Policy
Squarespace Privacy Policy
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory, or accounting requirements. Marketing data is retained until you withdraw your consent or unsubscribe.
Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.
Your Data Protection Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Withdraw consent at any time
Request restriction or object to processing
Request data portability (where applicable)
To exercise your rights, please contact us at:
info@hudermaclinic.com
Cookies
Our website uses cookies and similar technologies. For more information about how we use cookies and how you can manage your preferences, please see our Cookie Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data,
please contact:
HuDerma Clinic
Email: info@hudermaclinic.com